Frequently Asked Questions

Here are some of our general Frequently Asked Questions (FAQs). If you don't find the answers you need online, please use our Customer Help Center form at http://www.quick6.com/registration/cs_form.html to send us a message.

General Frequently Asked Questions (FAQs)

1. I've forgotten or lost my password. What do I do?
Please do not re-register. To receive a new password, please follow these few simple steps:
1. First, go to: http://www.quick6.com/sharedcontent/registration/forgotmypassword.jsp
2. Enter your e-mail address within the box.
3. Click on the Submit button.
We will immediately e-mail a new password to you. If you don't like the password we have e-mailed to you, you may change your password to one that you prefer. Just go back to http://www.quick6.com/sharedcontent/registration/membercenter.jsp and select Change My Password in the menu box on the right, then follow the directions.

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2. How can I get answers to questions about registration?
Please see our separate list of Frequently Asked Questions about registration. http://www.quick6.com/helpcenter/faq-registration.html

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3. What if I have other questions or comments about quick6.com?
We welcome your feedback and would be happy to answer any questions about quick6.com. Please feel free to contact us directly through our Help Center Feedback Form (http://www.quick6.com/registration/cs_form.html). Our customer service staff is available to answer your questions or help you with a problem during business hours Monday through Friday.

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4. I have a new e-mail address, and would like to update My Account
To change your email address, click on the MemberCenter link located at the top right hand corner of the web site. When prompted, enter your email address and current password and click on the "Go" button to sign-in. You will be taken to the MemberCenter homepage. The first section is called "My Account". Click on the "Change Email Address" link and follow the instructions. Your new email address will be automatically updated in our system.

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5. I forgot my password or I would like to change it.
To change your password, click on the MemberCenter link located at the top right hand corner of the web site. When prompted, enter your email address and current password and click on the "Go"button. You will be taken to the MemberCenter homepage. The first section is called "My Account". Click on the "Change Password"link and follow the instructions. Please note that your new password must be 6 characters long. If you have forgotten your password, click on the MemberCenter link located at the top right hand corner of the web site. Click on the "Forgot Password"link. You will be prompted to enter your email address. Please enter the email address you used to register on our site. Click "Submit", and a new password will be sent to that email address. To change the automatically generated email, follow the instructions listed above.

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6. How can I change my account information?
To change your account information (name, address, phone number, etc.,) click on the MemberCenter link located at the top right hand corner of the web site. When prompted, enter your email address and password and click on the "Go"button. You will be taken to the MemberCenter homepage. The first section is called "My Account". Click on the "Update Account Information"link. From there you will be presented your account listing, please make any necessary changes to this page and submit. Your new information will be saved in your account information.

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8. How can I remove myself from your database?
When you register on [site name] you will have access privileges to all areas of our site, and will not need to re-register again. At the same time, registration information helps us design a web site that is more useful and informative for you, our customer. [Site name] is committed to respecting the privacy rights of visitors to our web site. To completely delete your account, please sign into MemberCenter, by clicking on the MemberCenter link located at the top right hand corner of the web site. When prompted, enter your email address and password and click on the "Go"button. You will be taken to the MemberCenter homepage. Under the "Help Center"section, you will see a link called "Delete my Account."Click on this link. Next, click on the link "Delete my Account." Please be aware that by deleting your profile, you will remove all information about your from our database. If you return to our Web site or wish to subscribe to a newsletter, you will be asked to register again.

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9. How do I unsubscribe or unsubscribe to receive MySpecialsDirect?
You must be a registered user to subscribe or unsubscribe to newsletters using MemberCenter. To sign-in, click on the MemberCenter link located at the top right hand corner of the web site. When prompted, enter your email address and password and click on the "Go"button. You will be taken to the MemberCenter homepage. The second section is called "E-mail Options". Click on the "Contact Options"link. Uncheck the box next to the statement; Please send me special offers and discounts from MySpecialsDirect. Click the ‘Submit Contact Options"and your changes will be automatically updated.

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